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RWS Architecture article

People & Organization

Build the teams, roles, and continuous learning needed to operate the new platform.

  1. Typeworkpackage
  2. Statusplanned
  3. Domainplatform
On this page
  1. WP-20 People & Organization
  2. Summary
  3. Scope
  4. Architecture Context
  5. Decision Context
  6. Dependencies
  7. Acceptance Criteria

WP-20 People & Organization

Summary

Build the teams, roles, and continuous learning needed to operate the new platform.

Scope

  • Define operating roles, ownership boundaries, and decision rights for platform teams.
  • Deliver onboarding and skills enablement paths for day-1 and day-2 operations.
  • Establish on-call readiness, support model, and continuity responsibilities.

Architecture Context

Decision Context

Dependencies

  • No hard package dependency is currently recorded.

Acceptance Criteria

  • RACI is completed and 24x7 rotation is established for critical services.
  • Onboarding completes within target lead time for new hires.