RWS Architecture article

Observability & Incident Response

Deliver unified monitoring, logging, alerting, and incident response workflows for platform services and tenant workloads.

  1. Typeworkpackage
  2. Statusplanned
  3. Domainplatform
On this page
  1. WP-05 Observability & Incident Response
  2. Summary
  3. Scope
  4. Architecture Context
  5. Decision Context
  6. Dependencies
  7. Acceptance Criteria

WP-05 Observability & Incident Response

Summary

Deliver unified monitoring, logging, alerting, and incident response workflows for platform services and tenant workloads.

Scope

  • Define a shared observability baseline for metrics, logs, traces, and alert routing.
  • Implement incident response workflows with on-call escalation, ownership, and post-incident evidence capture.
  • Provide consistent coverage for both platform services and tenant workloads.

Architecture Context

Decision Context

Dependencies

Acceptance Criteria

  • Core platform SLO dashboards are available for all production clusters.
  • Alerts route to on-call within agreed response windows.